Our Iron-Clad Guarantees:
You’re going to have your new products for a long, long time and we want you to be thrilled with your selection. So if at any time during the first 30 days after installation you decide you don’t like your new flooring, window treatment, or countertop for whatever reason, just let us know. MAIN PLACE will replace the products one time free of charge with another style of equal or lesser value. You'll pay only for the additional labor cost Of course if the new products you select cost more, we'll ask that you pay the difference.
How can we offer such a powerful guarantee? Because we are completely committed to your satisfaction and absolutely confident in the quality of our products and service. You can be, too. We guarantee it!
Lifetime Installation Warranty
Unlike buying any other piece of interior décor, such as a sofa or a lamp, flooring and countertops are installed or “manufactured” in your home.
This makes the installation critical. At MAIN PLACE we offer a lifetime installation warranty on all residential installations of flooring, window treatments, and countertops. Note that the warranty does not include:
a) moving furniture that may be in the work area; b) grout cracking or complications that may occur over time due to changes in the structure or conditions in your home; c) grout sealing, which is manufactured to
last 1-3 years depending on the environment. Aside from these minor exclusions, you NEVER have to worry about something going wrong with the installation. If it does, we’ll fix it FREE! And we’ll do it quickly.
Installer Professionalism Guarantee
MAIN PLACE Technicians are neat, clean, well-groomed, well-spoken and professional. They are trained, experienced, and they are courteous people. They will be guests in your home, and they will conduct themselves as such. They will respect your schedule and your home, and you will receive the highest-quality installation in the business. When they’re finished, they will leave your home as neat and clean as when they arrived!